At Engler Information Technologies (EIT), we take care of all your computer needs, so you don’t have to worry about it! For one flat monthly rate, here are some of the ways we make your life easier:
- Available 24/7
- Unlimited access
- Certified professionals
- Immediate response, Speedy resolution
System Management
- 24×7x365 network monitoring
- Automatic updates during off-hours
- Local and Off-Site Backups
- Vendor management
- More uptime
Project Management
- Any change to your technological infrastructure
- New solutions
R&D/ Continuing Education
- Up to date certifications
- New technologies
- Industry road maps
Help Desk – Unlimited help is available to you 24/7 once you become a service customer, and it’s free during the workday. Questions? Problems? Any IT issue, give us a call. And you won’t sit on hold so long you forgot why you called! A qualified technician will address your concern right away and we’ll have resolve the situation as quickly as possible.
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System Management: We monitor your system 24/7/365, so we can catch any glitches before they become problems for you. We have you backed up both on- and off-site, so your data is even more secure. And we talk to all your other IT providers for you. Problem with your Internet connection? Questions about how a software application works? We take care of it and get back to you with solutions. You will never again have to try to decipher what a tech support person is telling you.
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Project Management: If we find a solution we think will work better for you – hardware, software, or networking – we’ll present it to you, and implement any changes you want, after hours, so we don’t cut into your productivity.
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R&D/Continuing Education: The IT field is constantly evolving. We keep up with where it’s going and any new training that may be needed.
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